(WNY News Now) – New York consumers are missing out on major sporting events due to an ongoing cable dispute between Charter Spectrum and Disney. In response Governor Kathy Hochul is backing The Bills Mafia and other affected cable subscribers.
Albany – A corporate feud between Charter Spectrum and The Walt Disney Company is wreaking havoc on cable viewers in New York, leaving them unable to access Disney-owned channels since August 31. The disruption has coincided with major sporting events, such as the U.S. Open and Jets-Bills on Monday Night Football, leaving over 1.5 million New Yorkers frustrated.
In response, Governor Kathy Hochul has taken swift action, instructing the Department of Public Service to hold Charter Spectrum accountable and ensure that affected customers receive appropriate refunds. Hochul emphasized, “If you pay your cable bill, you deserve to get the services you pay for.”
Governor Hochul also urged both Charter Spectrum and Disney to resolve their dispute promptly and advised Disney to continue providing programming under the terms of the previous agreement while negotiations continue.
The Department of Public Service has sent a letter to Charter Spectrum to expedite the refund process for affected consumers. Department CEO Rory M. Christian affirmed their commitment to ensuring timely bill credits for affected customers, stating, “Governor Hochul is giving voice to millions of New Yorkers who have a right to be refunded for services they are unable to access.”