VA Releases Shutdown Veteran Field Guide: Services Unaffected, Some Programs Suspended

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(WNY News Now) – The Department of Veterans Affairs (VA) has issued a comprehensive “Let’s Talk Shutdown” guide, assuring Veterans that essential services will continue even in the event of a government shutdown. While VA Medical Centers and benefits processing remain unaffected, certain programs will be suspended.

Washington D.C. – The Department of Veterans Affairs (VA) has proactively addressed concerns regarding the looming government shutdown, releasing a detailed “Veteran Field Guide to Government Shutdown.” The guide underscores the VA’s commitment to ensuring uninterrupted care and services for Veterans, families, caregivers, and survivors, irrespective of potential budgetary limitations.

Services that will not be impacted during a government shutdown include:

  • VA Medical Centers, Outpatient Clinics, and Vet Centers will maintain regular operations.
  • Processing and delivery of VA benefits, such as compensation, pension, education, and housing benefits, will continue.
  • Burials at VA national cemeteries will proceed as scheduled.
  • Applications for headstones, markers, and burial benefits will still be processed.
  • The Board of Veterans’ Appeals will continue to make decisions on Veterans’ cases.
  • VA Contact Centers (1-800-MyVA411) and the Veterans Crisis Line (Dial 988, Press 1) will remain open 24/7.

Services impacted by the shutdown include: The suspension of veteran career counseling, transition assistance program activities, and the closure of the VA education benefits contact center (GI Bill Hotline: 1-888-GIBILL-1 or 1-888-442-4551). VA benefits regional offices will also be closed, along with public affairs and outreach to Veterans.

Additionally, there will be no grounds maintenance or placement of permanent headstones at VA cemeteries, and applications for pre-need burial at VA cemeteries will not be processed. Printing of new Presidential Memorial Certificates and outreach to various partners will also cease during the shutdown.

The VA encourages Veterans and their families to utilize the 24/7 VA resource hotline at 1-800-MYVA411 (1-800-698-2411) for any inquiries. The agency has expressed its commitment to updating its plan in response to evolving circumstances and legal requirements during a prolonged shutdown. For the latest information, individuals are advised to visit or



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