National Grid Urges Safety, Preparations As Winter Weather Prepares To Strike

JAMESTOWN – With sleet, freezing rain and high winds in the forecast for the Southern Tier, National Grid is closely monitoring the weather and is prepared should damages to the electrical infrastructure occur.

National Grid is reminding customers of these safety tips so they can be prepared for the storms as well:

  • If a power outage occurs, customers can notify National Grid online to expedite restoration.
  • Never touch downed power lines; always assume they are carrying live electricity. Downed power lines should be immediately reported to National Grid at 1-800-867-5222 or to your local emergency response organization.
  • Generators used to supply power during an outage, must be operated outdoors to prevent the buildup of deadly carbon monoxide. Before operating a generator, be sure todisconnect from National Grid’s system by shutting off the main breaker, located in the electric service panel. Failure to do this could endanger our crews and your neighbors.
  • Customers who depend on electrically-powered life support equipment, such as a respirator, should register as a life support customer by calling National Grid at 1-800-642- 4272. (In a medical emergency, always dial 911.)
  • Keep a number of working flashlights and an extra supply of batteries in your home and be sure to charge all electronic devices.
  • Please drive carefully and use caution when driving near any crews working to restore power.
  • Be sure to check on elderly family members, neighbors and others who may need assistance during a power outage.

For real-time power outage information, online outage reporting, and in-depth storm safety information, customers can visit National Grid’s Outage Central section of the website at

Customers can also opt to receive text messages and email alerts from National Grid, by texting the word STORM to NGRID (64743), or buy creating an online profile on the website and signing up for emails.

Customers can also follow National Grid on Twitter, @nationalgridus, or by Liking their Facebook page at

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