(WNY News Now) – Jamestown – Jamestown Community College’s Workforce Development presents an essential course on conflict resolution, designed to transform theory into practice.

Jamestown Community College (JCC) Workforce Development is offering a pivotal course on conflict resolution, titled Conflict Resolution: From Playbook to Practice, on Wednesday, August 7, from 1:00 PM to 4:00 PM. This comprehensive session, guided by the principles outlined in Jeremy Pollack’s Conflict Resolution Playbook, aims to equip participants with actionable strategies and hands-on practice for effective conflict de-escalation.

The course will delve into proven techniques for managing and resolving conflicts, focusing on practical applications rather than theoretical concepts. Attendees will engage in interactive exercises that simulate real-life scenarios, enhancing their ability to handle disputes with confidence and skill.

Whether you’re a professional seeking to improve your workplace dynamics or an individual interested in mastering conflict resolution, this course provides valuable tools to foster harmonious interactions and resolve disputes efficiently.

Don’t miss the opportunity to refine your conflict resolution skills. Register now to secure your spot in this dynamic and impactful workshop.

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