NEW YORK (WENY) – The Alzheimer’s Foundation of America is expanding the hours of their hotline on October 1.
The Helpline is available to help individuals and families impacted by Alzheimer’s disease and other dementia-related illnesses. The helpline, which is staffed entirely by licensed social workers specifically trained in dementia care, will now be available from 9 a.m. to 9 p.m. Eastern Time seven days a week.
You can access the hotline through the following means:
- Calling 866-232-8484
- Visiting AFA’s website, alzfdn.org, and clicking on the blue and white chat icon in the lower right-hand corner
- Sending a text message to 646-586-5283
The webchat and text message features are available in more than 90 different languages.
“The AFA Helpline is a resource for families affected by dementia-related illnesses such as Alzheimer’s disease, individuals living with dementia, professional caregivers, and anyone who has questions about brain health,” said AFA President & CEO Charles J. Fuschillo, Jr. “AFA’s Helpline social workers can answer questions, provide support, connect callers with local resources, or even just lend a sympathetic ear. Adding additional support hours enables more individuals to get help in their time of need.”
The helpline can assist with the following issues:
- Signs and symptoms of dementia-related illnesses
- What to do if you or a loved one have recently been diagnosed with a dementia-related illnesses
- How to speak with someone about memory problems
- Caring for a family member with a dementia-related illness
- Building a care team and support network
- Self-care for caregivers
- Finding local caregiving support services
- Handling behavioral changes
- Navigating communication among family members
- Brain health and wellness information
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