Brookside Estate Residents Complain Of Dirty Drinking Water


Dennis Capati / MGN Stock Image.

CARROLL – Residents at Brookside Estates, a mobile home park on Carlberg Road, say don’t drink the well water because it’s dirty.

In an investigation by our news partner WIVB News 4, residents told reporters that depending on the time of day and if it rains, the sinks or tub dispense water that is brown, orange or black. Even if the water appears clear, rusty-colored deposits sometimes drop to the bottom of the glass.

Brandi Bartlow, president of the Brookside Tenants Association, told WIVB News 4 that laundered clothing sometimes gets stained by the rust colored water that fills the washing machine; and that the water reeks of chlorine.



Chautauqua County Health Department officials said they have tested the water at least six times and do not believe there are health risks. The department did find elevated levels of iron and manganese, which they said do not pose a health threat.

In New York, there are more than 70,000 mobile homes at almost 2,000 parks across the state.

Clean water at rural mobile home parks has been a problem for years across the country as out-of-town managers struggle to keep the infrastructure up to date.



Brookside Estates mobile home park is owned by Jamestown MHC LLC, a subsidiary of Affordable Great Locations, which has offices in Caledonia and Canandaigua in the Finger Lakes area.

The 35 acres assessed value is about $2.5 million, according to county tax records.

The Chautauqua County Health Department inspects county mobile home parks on an annual basis. County officials said the most recent inspection of Brookside Estates was on July 30, 2018, when the health department found 19 violations for brush and branch piles left on concrete, a vacant trailer missing a wall and broken conduit for an electrical box, none considered to be public health hazards.

Residents at the park complained about other issues, unkept property, such as dead trees, potholes, electrical wires showing it outdoor conduits and sewer odors. But the dirty water bothers them the most.

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