JAMESTOWN – The Jamestown Board of Public Utilities is waiting for more guidance from New York State as to when the utility shut-off moratorium will end.
The previously imposed order, by New York Governor Andrew Cuomo, ended this month, however the utility is seeking additional information from the state before taking action.
During the moratorium period, utility companies held off on disconnecting service to customers who were unable to pay their bills due to financial hardship caused by the pandemic.
The order has been extended several times over the past year.
The utility expects the state to either extend the moratorium or issue guidelines for companies who would return to pre-pandemic practices.
For customers experiencing hardships, the BPU is encouraging them to apply for financial assistance to pay their bill. Those interested in learning more are asked to contact the Jamestown BPU at (716) 661-1660.